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OEM & ODM Services
 Your current position:Home >> Service >> FAQs


1. How could I get more information from you?
You can contact us by email, fax or phone. Tell us which specific information you want (such as air/sea freight, prices and so on). We will try our best to reply to you in time and let you better understand our products and services.
2. Why should we purchase products from you?
We are one of the largest and best manufacturers of heat press machines in China, we have many years experience in producing heat press equipments, the quality and prices of our machines/materials are superior to others. We also have specialized marketing group and technical team, therefore we can provide the best services, advice, and help to you.

3.How will I receive your products?
If you order little quantities(below 100KG)you could use DHL, TNT, UPS or other air express company to delivery your goods, delivery time usually takes 3-4 business days, the products you order will be sent to your address.
If you order large quantities, you could use sea delivery. You can pick up your goods at your nearest seaport, delivery time for this method usually takes 30-40 days.
For more details, please contact with us.

4. Methods of Payment
We only accept the T/T(means you need to pay your payment directly to our bank account) and Western Union, upon receiving your payment we will prepare your products and ship to you accordingly. If you order large quantities, you may first pay a 30% deposit for an extra service. For this deposit, we will take photos when all goods are prepared, therefore you could observe it. And upon receiving your remaining payment, we will deliver the products. For more details, please contact us.

5. How can I become your sole agent?
When you reach our request quantities, you could become our sole agent in your country. For more details, please contact me.


Best Regards,

Fujian Auplex Appliance Co., Ltd.
Heat Press Machines & Sublimation Blanks

Email: Celine@Auplex.com
Business Assistant : Ms. Sammi
WhatsApp/Wechat:+86 186 069 350 20
QQ: 237 813 483 7

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